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Want to work with us? Quire is growing! And we’re looking for driven, dedicated people to help build the next generation of cloud-based technical report writing tools.

Benefits

Competitive Annual Salary with 401k

Casual and Flexible Work Environment

Performance Bonus Program

Professional Development and Training

Medical, Dental, and Vision Insurance

Telecommuting Opportunities

Paid Vacation, Holiday, and Sick Time

Opportunity For Growth

Available Positions

No available positions at this time. But feel free to get in touch if you think you’d be a good fit at Quire!

Client Success Lead - Property Condition Assessment

New

Quality Assurance Analyst

CLIENT SUCCESS LEAD - Property Condition Assessment

Reports To

COO

Company Overview

Quire (openquire.com) is reinventing the way building assessment professionals prepare Property Condition Reports by disrupting the conventional approach with our proven, cloud-based, technical report-writing platform. Through innovation and experience, we guide our Clients to achieve efficiency and consistency in their workflows, saving them valuable resources.

Quire is a collaborative Team; we work together in a creative and fast-paced environment. Our Team is dedicated to continually improving our product and to providing extraordinary customer service and satisfaction. The relationships we build, along with the services and data insights we provide to our Clients, contribute to our success.

Quire is offering an exciting opportunity for a Property Condition Assessment Professional to use their knowledge and experience to chart a new career path with a growing tech company.

The Quire Client Success Lead (CSL) is solutions-oriented and resourceful, providing real-world industry experience to guide Quire Clients to successfully and effectively use the Quire solution. An effective CSL is an outgoing self-starter, a good listener, and driven to succeed. The Quire CSL works collaboratively with other members of the Quire Team to identify opportunities for Client growth, to note potential support needs, and to present solutions.

The successful candidate must possess PCA and Agency (specifically, Freddie Mac and Fannie Mae) knowledge.

Salary Range

$85,000 – $120,000 a year – Full-time

Signing Bonus: $5,000 Bonus at six months and $5000 Bonus at twelve months!

Responsibilities and Duties

Subject Matter Expert – The Quire CSL will work closely with Clients to optimize their Templates to reflect industry trends, to improve Client workflow processes, and to empower Clients to maximize their use of the Quire platform;
On-boarding – Serve as a representative of Quire to guide Quire Users as they are introduced to the platform. This work is focused to optimize business processes and refine Report writing efficiencies;
Training Host– The Quire CSL will host a variety of live training sessions to assist Quire Users in a diverse array of Quire capabilities;
Client Oversight – The Quire CSL will critically evaluate and identify potential areas of growth and existing opportunities with current Quire Clients to ensure the Client is consistent in their workflow processes, regardless of market line or department;
User Support – The Quire CSL will provide technical support via chat, email, and phone in a timely manner and will seek additional assistance from fellow CSLs, Account Managers, and Developers, as needed; and,
Testing – The Quire CSL will test new Quire Features and provide feedback on these developed items.

Qualifications

Minimum of a Bachelor’s Degree;
3+ years proven work experience preparing and/or reviewing Property Condition Assessments (special consideration will be given to candidates with experience working with Fannie Mae and Freddie Mac deliverables and Forms);
Special consideration will be given for those with Quire experience;
Excellent verbal and written communication skills;
Experience delivering Client-focused solutions to meet Client needs;
Proven ability to manage multiple account project timelines, while maintaining sharp attention to detail and ensuring deadlines are met;
Exhibits personal accountability; and,
Adaptable and possesses strong problem-solving skills.