In observance of the Thanksgiving Holiday, all Quire offices will be closed on Thursday, November 23 and Friday, November 24, 2023. Quire will resume normal business hours on Monday, November 27. The Quire Platform and the Quire Help Center will remain available!

Join Our Team

Take the next step.

Want to work with us? Quire is growing! And we’re looking for driven, dedicated people to help build the next generation of cloud-based technical report writing tools.

Benefits

Competitive Annual Salary with 401k

Casual and Flexible Work Environment

Performance Bonus Program

Professional Development and Training

Medical, Dental & Vision Insurance

Telecommuting Opportunities

Paid Vacation, Holiday, and Sick Time

Opportunity For Growth

Available Positions

No available positions at this time. But feel free to get in touch if you think you’d be a good fit at Quire!

 

Software Engineer II

Founded in 2010, Quire has changed the way technical reports are written, and we are looking for a Full Stack Developer to Join our Growing Company!

Quire is a cloud-based, technical report-writing platform built to disrupt and replace other conventional applications such as MS Word and Excel. By providing a toolkit of building blocks to reconstruct reports, Quire optimizes writing, reviewing and delivery processes, all while ensuring the highest levels of accuracy and consistency. Our technical consulting clients indicate Quire cuts their report writing time by 25-35%. Additionally, Quire reports are accessed from anywhere, working seamlessly with client’s internal systems including collaborative editing, workflow tracking, mobile data collection, and big data capabilities.

We are continually adding new features, integrations and applications!

Headquartered in Doylestown, PA, we have achieved our success by building a collaborative team of creative, talented people located across the country including Pittsburgh, Houston, Boston, and San Jose. We are committed to the continual improvement of our products, extraordinary customer satisfaction and to fostering an innovative, life-friendly work environment.

Position Overview

We are seeking a Software Engineer II to join our talented engineering team at Quire. In this role, you will take ownership of both front-end and back-end development tasks, leveraging your proficiency in JavaScript, familiarity with server-side frameworks, and understanding of databases to design and implement high-quality software solutions. You will not just code but will be involved in the complete software development life cycle, including participating in architectural decisions, code reviews and system design planning. You will utilize your debugging and problem-solving skills to resolve technical issues independently and work on projects of medium complexity.  As Software Engineer II, you will be expected to contribute to our API toolset as needed and effectively identify and remedy potential issues in the request/response cycle. Your expertise should span a range of technologies and you should have a proven record of delivering robust and efficient software solutions.

Technical Qualifications:

Front-end:

As a Software Engineer II, you will take full ownership of our application’s front-end. The ideal candidate should possess solid knowledge and experience in the following areas:

  • Proficiency in ES6 JavaScript features and best practices
  • Fetching and pushing data asynchronously
  • Deep understanding of JavaScript Objects, including the prototype chain
  • Knowledge of anonymous functions and closures
  • Experience in DOM manipulation and event handling
  • Data attributes understanding
  • Familiarity with selecting elements via CSS Notation
  • Experience with debugging / testing frameworks
  • Ability to perform performance analysis techniques
  • Experience with third-party JavaScript libraries, including CKEditor, Handsontable, and Leaflet, is a plus.

Back-end:

In this role, you’ll handle server-side tasks; the candidate will need skills in the following areas:

  • Strong proficiency in Ruby, specifically with the Rails framework for handling all browser and API requests, especially Ruby Controllers
  • Understanding of Rails transactions with external effects (API) and API tokens for authentication.
  • Experience with SQL databases, especially AWS Aurora. You will need to understand how to analyze and optimize query performance.
  • Experience with Redis for caching data and expensive computations
  • Familiarity with asynchronous work queues, specifically Sidekiq, Amazon SQS. It’s crucial that you understand distributed systems and message queues.
  • Comfortably work within Ruby-centric environments and able to identify potential optimizations and improvements in such systems

Other Requirements:

  • Minimum of 5 years of experience in developing and maintaining front-end and back-end applications.
  • Strong understanding of the team dynamic – able to collaborate successfully
  • Ambitious and team-oriented individual who can contribute significantly to delivering amazing experiences for our clients.
  • Demonstrated experience taking ownership of software development tasks and working independently.
  • History of involvement in architectural decisions, code reviews, and system design planning.
  • Proficiency with the technologies specified in the “Essential Functions” section of this job description, or similar technologies.
  • Capable of working on moderately complex software development projects or specific features within larger projects.
  • Capable of providing and eliciting constructive feedback throughout the design, development, testing, and review processes.
  • Has the ability to understand, communicate, and assess the potential impact of proposed changes on various areas of the system.
  • Demonstrates tenacity and resourcefulness when investigating an issue, new technology, or solution knows when to ask for assistance.
  • Excellent communication skills – written, oral, and active listening.
  • Strong time management and organizational skills, with the capacity to handle multiple tasks and meet deadlines.
  • Must reside in the continental United States.

To the successful candidate we offer:

  • A full-time position
  • Annual salary between $100,000.00 – $135,000.00 DOE
  • Performance Bonus Program
  • Medical, Dental, and Vision Insurance options
  • 401(k) Contribution upon qualification
  • Paid vacation and sick time
  • Professional development and training
  • Casual and flexible work environment

Want to Apply?

If you believe you have the skills and work ethic we are looking for and want to contribute in meaningful ways, we’d love to hear from you!

SAAS IMPLEMENTATION SPECIALIST

Quire is seeking a SaaS ­­Implementation Specialist to join our capable and supportive team!

THIS IS A WORK FROM HOME OPPORTUNITY

Founded in 2010, Quire is the first truly collaborative, most flexible online report-writing platform available. Report writing is often inefficient and costly, especially when multiple people are contributing to the same document. Quire helps optimize the writing, tracking, and management of all your report-writing projects, no matter how many people are taking part in the project, and no matter how many of them are contributing at any given time.

The Quire solution empowers our clients to improve the consistency of their Reports from office-to-office, across multiple market lines, and allows for real-time collaboration. Quire clients realize a time savings of 25%+ per Report, helping them improve their bottom line and allowing them to remain competitive in today’s market, while not sacrificing any quality within their Reports.

THE ROLE:

Reporting to the Implementations Manager, the Implementation Specialist is a professional who works to proactively lead and oversee a client’s smooth and successful adoption of Quire technology. They will ensure clients are receiving quantified value, that they are highly satisfied with their investment, and that they will have a positive experience during implementation. The Implementation Specialist works collaboratively with the Account Management and Client Success teams to understand the client’s needs and to ensure those needs are met.

RESPONSIBILITIES:

  • Collaborate with new clients to understand their business objectives, requirements, and expectations for implementation of Quire.
  • Build and maintain strong relationships with clients, serving as their main point of contact during the implementation process.
  • Work closely with Account Managers and Sales Account Executives to define the project scope, timeline, and deliverables.
  • Identify potential risks and develop strategies to mitigate them in a timely manner, ensuring all
  • stakeholders are aligned and informed throughout the implementation.
  • Conduct system configurations, plan workflows, and facilitate seamless document migration into Quire.
  • Lead User training sessions, develop training materials, and provide support in implementation to ensure a smooth transition and adoption.
  • Continuously identify areas for process improvement and contribute to the development and
  • enhancement of Quire’s implementation services.
  • Be the go-to expert for software usage, troubleshooting, and innovative solutions during implementation.
  • Efficiently manage and update support tickets to ensure client satisfaction.
  • Maintain a current knowledge of Quire products and be able to relay the benefits of Quire to our Users.
  • Respond to clients’ technical support issues via LiveChat, Freshdesk, phone, or email in a timely manner.
  • Other duties as assigned.

REQUIREMENTS:

  • Bachelor’s degree preferred.
  • Minimum four years of experience in implementing software solutions or technology systems, preferably in a client-facing role.
  • Ability to work both independently and collaboratively in a fast-paced environment.
  • Proven experience with software implementation and the ability to handle multiple projects simultaneously.
  • Strong customer service skills.
  • Technical background and/or ability to acquire technical knowledge.
  • Ability to express complex technical items in non-technical terms.
  • Detail-oriented with a focus on delivering high quality results.
  • Industry experience in the environmental, health, or real estate sectors is a plus, but not a requirement.
  • Ability to multitask.
  • Keen attention to detail and robust organizational skills.
  • Strong oral and written communication abilities.
  • Experience with Salesforce, HubSpot, or similar CRM applications.
  • Experience with Rocketlane, Asana, or similar project management tools.
  • Ability to travel up to 10-20% of the time.

BENEFITS + PERKS

  • Medical, Dental, and Vision Insurance offered
  • Paid Holiday, Vacation, and Sick Time
  • 401(k) Plan with 3% Quire contribution
  • Performance Bonus Program
  • Opportunity for Growth
  • Remote Work Opportunity
  • Casual and Flexible Work Environment

About Quire, LLC:

Located in Doylestown, PA, Quire has offices across the US in support of our is a cloud-based, technical report-writing platform. Built to disrupt and replace other conventional applications, such as MS Word and Excel. Quire optimizes writing, reviewing, and delivery processes, while ensuring the highest levels of accuracy and consistency. Find out more at openquire.com.

Want to Apply?

If you believe you have the skills and work ethic we are looking for and want to contribute in meaningful ways, we’d love to hear from you!

Saas CLIENT Success Manager

Quire is seeking a Post-Sales, SaaS ­­Client Success Manager to join our capable and supportive team!

Founded in 2010, Quire is the first truly collaborative, most flexible online report-writing platform available. Report writing is often inefficient and costly, especially when multiple people are contributing to the same document. Quire helps optimize the writing, tracking, and management of all your report-writing projects, no matter how many people are taking part in the project, and no matter how many of them are contributing at any given time.

The Quire solution empowers our clients to improve the consistency of their Reports from office-to-office, across multiple market lines, and allows for real-time collaboration. Quire clients, realize time savings of 25%+ per report, helping them improve their bottom line and allowing them to remain competitive in today’s market, while not sacrificing any quality within their reports.

THE ROLE:

Reporting to the Operations Manager, Quire is expanding our Client Success Management team, which is responsible for building strategic partnerships with mid- to Enterprise-market Level CRE, Environmental, AEC, and IH consultancies.

The Client Success Manager (CSM) is a professional who works to proactively lead and oversee the client journey, ensuring clients are receiving quantified value, that they are highly satisfied with their investment, and that they have a great overall customer experience. The CSM works closely with the Account Management team to identify opportunities to expand existing Client Relationships and develop strategies that provide for additional sales, while at the same time delivering a great client experience.

RESPONSIBILITIES:

  • Viewed as our client’s “go to” person who can quarterback activities and ensure an overall outstanding client experience.
  • Maintains regular contact with defined accounts to understand pain-points, needs, requirements, and develops and executes solutions to address these
  • Nurtures strong client relationships focused on the long-term
  • Internal Champion/Quarterback who coordinates Quire resources to focus them on client needs or issues
  • Primary point of contact/liaison between client and Quire resources
  • Proactively conducts regular client reviews and strategic planning sessions
  • Identifies License/Subscription up-sell opportunities and provides these to the Account Manager
  • Monitors unresolved Support Tickets related to her/his client roster
  • Leads renewal processes
  • Encourages clients to document Case Studies
  • Ensures customer survey participation
  • Participates in Monthly Client Steering Meetings
  • Account Owner in Salesforce

REQUIREMENTS:

  • Bachelor’s degree preferred
  • Minimum four years of experience in Account Management or Client Success role(s) focusing on up-selling and renewals
  • Team player
  • Proven ability to manage multiple project timelines
  • Strong customer service skills
  • Technical background and/or ability to acquire technical knowledge to break solutions down for non-technical Clients
  • Demonstrates success developing and implementing organizational, account, and deal strategies
  • Industry experience in the environmental, health, or real estate sectors is a plus, but not a requirement
  • Strong attention to detail
  • Strong collaboration, communication, and presentation skills

BENEFITS + PERKS

  • Medical, Dental, and Vision Insurance
  • Paid Holiday, Vacation, and Sick Time
  • 401(k) Plan
  • Performance Bonus Program
  • Opportunity for Growth
  • Remote Work Opportunity
  • Casual and Flexible Work Environment

To the successful candidate we offer:

  • Paid Vacation, Holiday, and Sick time
  • Participation in Quire’s 401(k) Program
  • Performance Bonus Program
  • Medical, Dental, and Vision Insurance
  • Professional development and training
  • Casual and flexible work environment

Want to Apply?

If you believe you have the skills and work ethic we are looking for and want to contribute in meaningful ways, we’d love to hear from you!

QUIRE VALUES WE STRIVE FOR

Innovation

Constantly innovate and challenge the status quo.

Impact

Leave our customers better than we found them.

Partnership

Becoming integral to our customers’ workflow and profitability, so we are invited to stay forever.

Intuitiveness

Build toward a thoughtful customer experience - a moment spent in confusion is a moment lost.

Collaboration

The best idea wins. Collaborate to create a winning solution that considers the best interests of our Customer, Users and Quire.

Initiative

Speak up, seek feedback and constantly explore new ideas.

Enjoyment

Enjoy what we do, why we do it, and who we work with - it shows.

Insights

Provide unique perspectives that inspire our Customers to do their work better.

Attentiveness

Respond quickly, even if just to say, “I hear you”.