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Want to work with us? Quire is growing! And we’re looking for driven, dedicated people to help build the next generation of cloud-based technical report writing tools.

Benefits

Competitive Annual Salary with 401k

Casual and Flexible Work Environment

Performance Bonus Program

Professional Development and Training

Medical, Dental & Vision Insurance

Telecommuting Opportunities

Paid Vacation, Holiday, and Sick Time

Opportunity For Growth

Available Positions

No available positions at this time. But feel free to get in touch if you think you’d be a good fit at Quire!

 
  • Account Manager
    New

Account Manager

Quire is looking for an Account Manager to join our capable and supportive team!

Quire (openquire.com) is a cloud-based, technical report-writing platform built to disrupt and replace other conventional applications, such as MS Word and Excel. Quire optimizes writing, reviewing, and delivery processes, while ensuring the highest levels of accuracy and consistency. Our Clients indicate that Quire cuts their report writing time by 25-40%.

Quire is seeking a motivated, outgoing AM to support a portfolio of Clients in their on-going use of Quire. Additional responsibilities include supporting the onboarding of new Clients and expanding the overall use and adoption of Quire by our Clients.

Opportunities include building strong relationships with a wide variety of Users and Contractors to learn and refine best practices, liaising with cross-functional internal teams (including Development and Sales) to expand technical knowledge, identifying and pursuing areas for professional growth, and helping further advance the technical report writing market. 

Headquartered in the Philadelphia metro area of Doylestown, PA, Quire has achieved success by building a capable team with talent and experience. Quire is committed to fostering an innovative, life-friendly work environment.

Reports To

Operations Team Manager

Responsibilities and Duties

  1. Maintain a successful portfolio of accounts and assist fellow Account Managers in providing exceptional support to all Quire Clients.
  2. Lead and support new Client Onboarding
  3. Respond to Client technical support issues via LiveChat, Freshdesk, phone, or email in a timely manner. 
  4. Identify and resolve Client issues quickly and independently.
  5. Maintain consistent, proactive interactions with Clients to increase platform usage and to reinforce the benefits of using Quire.
  6. Provide Quire’s Development team with Client feedback.
  7. Maintain a current knowledge of Quire products and be able to relay the benefits of Quire to Users.
  8. Be able to multitask, prioritize, and manage time efficiently.
  9. Identify industry trends and software improvement possibilities.
  10. Be adaptable and possess strong problem-solving skills.
  11. Possess accurate Quire product and specific-Feature knowledge.
  12. Undertake innovative approaches to problem-solve.
  13. Conduct platform testing for the web- and Mobile-based Quire Apps.
  14. Communicate with outside vendors as necessary.
  15. Serve as a resource to other Quire staff.
  16. Other Duties as assigned.

Required Skills

  1. Experience delivering Client-focused solutions to meet customer needs
  2. Proven work experience as an Account Manager, Sales Manager, or relevant role
  3. Demonstrated ability to communicate, present, and influence key stakeholders, at all levels of an organization
  4. Proven ability to juggle multiple account project timelines, while maintaining sharp attention to detail and ensuring deadlines are met
  5. Displays extreme organization skills
  6. Management of a successful Client portfolio and experience working in customer relations and retention
  7. Experience with web-based technology such as Adobe, the Google Suite, &c. 
  8. 3-5 years of Project Management and coordination experience (including internships) 
  9. Special consideration for those with:
    • Quire experience
    • A background in Environmental Due Diligence and/or Building Assessment
    • A PMP Certification

Specific Skills

  • Attention to detail
  • Great oral and written skills
  • Strong customer services skills and an understanding of the importance of Client relations
  • The ability to maintain a successful Client portfolio
  • Knowledge of pertinent Microsoft Office and Google programs
  • The aptitude to learn web-based programs that Quire utilizes (Quire App, Flow, Freshdesk, LiveChat, Slack, Jira)
  • Demonstrated experience managing project workflows and shared files/data
  • The ability to prioritize projects based on assignment dates and projected workload to ensure that deadlines are successfully met

Personal Characteristics

  • Team player
  • Multi-tasking abilities
  • Innovative thinker, outgoing, understanding, good listener, results-oriented
  • The ability to work independently and, at times, without direction or supervision
  • Exhibits personal accountability
  • Maintains a positive attitude and can-do mentality
  • Is flexible in switching tasks and responsibilities
  • Presents a desire to grow professionally and take proactive measures to pursue training or attend conferences that will assist in professional growth
  • Adaptable, with strong problem-solving skills
  • Willingness to pitch in and assist where needed

Education

  • Minimum of a Bachelor’s Degree

Salary

  • $70,000-80,000 DOE

Benefits

  • Remote work
  • Competitive salary
  • Full benefits (health/vision/dental)
  • Paid sick and vacation leave
  • 401k (3% of total compensation), and 
  • Quarterly performance bonuses.

Want to Apply?

If you believe you have the skills and work ethic we are looking for and want to contribute in meaningful ways, we’d love to hear from you!

Contact Us

TITLE

Quire is seeking a (TITLE) to join our capable and supportive team to (description!

Quire (openquire.com) is a cloud-based, technical report-writing platform built to disrupt and replace other conventional applications, such as MS Word and Excel. Quire optimizes writing, reviewing, and delivery processes, while ensuring the highest levels of accuracy and consistency. Our Clients indicate that Quire cuts their report writing time by 25-40%.

(Description)
 

Headquartered in the Philadelphia metro area of Doylestown, PA, Quire has achieved success by building a capable team with talent and experience. Quire is committed to fostering an innovative, life-friendly work environment.

Reports To

(Reports to)

Responsibilities and Duties

  • …

Required Skills

  • …

Specific Skills

  • …

Personal Characteristics

  • …

Education

  • …

Salary

  • …

Benefits

  • Remote work
  • Competitive salary
  • Full benefits (health/vision/dental)
  • Paid sick and vacation leave
  • 401k (3% of total compensation), and 
  • Quarterly performance bonuses.

Want to Apply?

If you believe you have the skills and work ethic we are looking for and want to contribute in meaningful ways, we’d love to hear from you!

Get In Touch

QUIRE VALUES WE STRIVE FOR

Innovation

Constantly innovate and challenge the status quo.

Impact

Leave our customers better than we found them.

Partnership

Becoming integral to our customers’ workflow and profitability, so we are invited to stay forever.

Intuitiveness

Build toward a thoughtful customer experience - a moment spent in confusion is a moment lost.

Collaboration

The best idea wins. Collaborate to create a winning solution that considers the best interests of our Customer, Users and Quire.

Initiative

Speak up, seek feedback and constantly explore new ideas.

Enjoyment

Enjoy what we do, why we do it, and who we work with - it shows.

Insights

Provide unique perspectives that inspire our Customers to do their work better.

Attentiveness

Respond quickly, even if just to say, “I hear you”.

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