Join Our Team

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Want to work with us? Quire is growing! And we’re looking for driven, dedicated people to help build the next generation of cloud-based technical report writing tools.

Benefits

Competitive Annual Salary with 401k

Casual and Flexible Work Environment

Performance Bonus Program

Professional Development and Training

Medical, Dental & Vision Insurance

Telecommuting Opportunities

Paid Vacation, Holiday, and Sick Time

Opportunity For Growth

Available Positions

No available positions at this time. But feel free to get in touch if you think you’d be a good fit at Quire!

 
  • Account Manager
    New
  • Client Onboarding Coordinator
  • Front End Developer
    New

Account Manager

Quire is looking for an Account Manager to join our capable and supportive team!

Quire (openquire.com) is a cloud-based, technical report-writing platform built to disrupt and replace other conventional applications, such as MS Word and Excel. Quire optimizes writing, reviewing, and delivery processes, while ensuring the highest levels of accuracy and consistency. Our Clients indicate that Quire cuts their report writing time by 25-40%.

Quire is seeking a motivated, outgoing AM to support a portfolio of Clients in their on-going use of Quire. Additional responsibilities include supporting the onboarding of new Clients and expanding the overall use and adoption of Quire by our Clients.

Opportunities include building strong relationships with a wide variety of Users and Contractors to learn and refine best practices, liaising with cross-functional internal teams (including Development and Sales) to expand technical knowledge, identifying and pursuing areas for professional growth, and helping further advance the technical report writing market. 

Headquartered in the Philadelphia metro area of Doylestown, PA, Quire has achieved success by building a capable team with talent and experience. Quire is committed to fostering an innovative, life-friendly work environment.

Reports To

Operations Team Manager

Responsibilities and Duties

  1. Maintain a successful portfolio of accounts and assist fellow Account Managers in providing exceptional support to all Quire Clients.
  2. Lead and support new Client Onboarding
  3. Respond to Client technical support issues via LiveChat, Freshdesk, phone, or email in a timely manner. 
  4. Identify and resolve Client issues quickly and independently.
  5. Maintain consistent, proactive interactions with Clients to increase platform usage and to reinforce the benefits of using Quire.
  6. Provide Quire’s Development team with Client feedback.
  7. Maintain a current knowledge of Quire products and be able to relay the benefits of Quire to Users.
  8. Be able to multitask, prioritize, and manage time efficiently.
  9. Identify industry trends and software improvement possibilities.
  10. Be adaptable and possess strong problem-solving skills.
  11. Possess accurate Quire product and specific-Feature knowledge.
  12. Undertake innovative approaches to problem-solve.
  13. Conduct platform testing for the web- and Mobile-based Quire Apps.
  14. Communicate with outside vendors as necessary.
  15. Serve as a resource to other Quire staff.
  16. Other Duties as assigned.

Required Skills

  1. Experience delivering Client-focused solutions to meet customer needs
  2. Proven work experience as an Account Manager, Sales Manager, or relevant role
  3. Demonstrated ability to communicate, present, and influence key stakeholders, at all levels of an organization
  4. Proven ability to juggle multiple account project timelines, while maintaining sharp attention to detail and ensuring deadlines are met
  5. Displays extreme organization skills
  6. Management of a successful Client portfolio and experience working in customer relations and retention
  7. Experience with web-based technology such as Adobe, the Google Suite, &c. 
  8. 3-5 years of Project Management and coordination experience (including internships) 
  9. Special consideration for those with:
    • Quire experience
    • A background in Environmental Due Diligence and/or Building Assessment
    • A PMP Certification

Specific Skills

  • Attention to detail
  • Great oral and written skills
  • Strong customer services skills and an understanding of the importance of Client relations
  • The ability to maintain a successful Client portfolio
  • Knowledge of pertinent Microsoft Office and Google programs
  • The aptitude to learn web-based programs that Quire utilizes (Quire App, Flow, Freshdesk, LiveChat, Slack, Jira)
  • Demonstrated experience managing project workflows and shared files/data
  • The ability to prioritize projects based on assignment dates and projected workload to ensure that deadlines are successfully met

Personal Characteristics

  • Team player
  • Multi-tasking abilities
  • Innovative thinker, outgoing, understanding, good listener, results-oriented
  • The ability to work independently and, at times, without direction or supervision
  • Exhibits personal accountability
  • Maintains a positive attitude and can-do mentality
  • Is flexible in switching tasks and responsibilities
  • Presents a desire to grow professionally and take proactive measures to pursue training or attend conferences that will assist in professional growth
  • Adaptable, with strong problem-solving skills
  • Willingness to pitch in and assist where needed

Education

  • Minimum of a Bachelor’s Degree

Salary

  • $70,000-80,000 DOE

Benefits

  • Remote work
  • Competitive salary
  • Full benefits (health/vision/dental)
  • Paid sick and vacation leave
  • 401k (3% of total compensation), and 
  • Quarterly performance bonuses.

Want to Apply?

If you believe you have the skills and work ethic we are looking for and want to contribute in meaningful ways, we’d love to hear from you!

Client Onboarding Coordinator

Quire is seeking a Client Onboarding Coordinator to join our capable and supportive team to manage the onboarding process for all new Clients!

Quire (openquire.com) is a cloud-based, technical report-writing platform built to disrupt and replace other conventional applications, such as MS Word and Excel. Quire optimizes writing, reviewing, and delivery processes, while ensuring the highest levels of accuracy and consistency. Our Clients indicate that Quire cuts their report writing time by 25-40%.

Quire is seeking a driven, Client Onboarding Coordinator to guide our Clients from initial engagement, through onboarding, to general use. As the main point of contact during onboarding, this role is critical in ensuring that Clients have a great first impression of our application and can start utilizing Quire as quickly and efficiently as possible. 

Opportunities include defining and further refining our processes to provide scalability, as Quire continues to grow exponentially. Success in this role is defined by excellent project tracking, attention to detail, and providing exceptional customer service to our newest Clients by ensuring focused, hassle-free adoption of the Quire Platform.

Headquartered in the Philadelphia metro area of Doylestown, PA, Quire has achieved success by building a capable team with talent and experience. Quire is committed to fostering an innovative, life-friendly work environment.

Reports To

Operations Team Manager (OTM)

Responsibilities and Duties

  • Coordinate with Chief Operating Officer (COO) and OTM on upcoming on-boards
  • Prepare materials for all upcoming new Client on-boarding
  • Serve as the facilitator of information and a liaison between Sales, Onboarding Agents, Development teams and Account Managers
  • Manage the on-boarding process and first year follow-up for all new Clients
  • Schedule internal new Client kick-off with the Quire on-boarding team
  • Create a Flow or Trello deck to track the on-boarding process for each Client
  • Prepare and send all Client on-boarding documents to Client
  • Set-up the new Client in Quire
  • Ensure Client on-boarding is progressing on schedule and inform COO and OTM of any projected delays or concerns
  • Establish and follow the prescribed on-boarding workflow, defining target dates for each measure
  • Inform all project stakeholders of target dates and drive the on-boarding process to achieve those milestones
  • Schedule and attend all on-boarding calls and record completed and actionable items;
  • Develop and send weekly updates to on-boarding Clients and the Quire on-boarding team, documenting all milestones
  • Identify issues during the on-boarding, anticipating delays and coordinating with other Quire Staff, as needed 
  • Track and coordinate new Clients’ on-boarding Style with the Head of Design, creating and updating Tickets in JIRA
  • Gather and disseminate documentation for Client Graduation from on-boarding
  • Monitor all newly graduated Clients during their first year, scheduling check-ins and establishing additional training sessions, as needed
  • Identify Features and areas of improvement for newly graduated Clients and coordinate additional touch points between Account Managers and Clients to ensure that Quire is being optimally used
  • Identify and communicate areas for improvement in the overall on-boarding process

Required Skills

  • Team player
  • Proven ability to manage multiple account project timelines, while maintaining sharp attention to detail and ensuring deadlines are met
  • Demonstrated experience managing project workflows and shared files/data
  • Demonstrated experience in Client-facing Customer Service
  • Skilled in spreadsheet development and Project Management
  • Maintains accurate and precise documentation, reporting on all scheduling and identifying potential or existing delays to management
  • Experience with web-based technology such as Adobe, the Google Suite, &c. (Special consideration will be given for those with Quire experience)
  • Displays extreme organization skills
  • Excellent verbal and written communication skills
  • Problem-solving and critical thinking is a must
  • Proven ability to take initiative and work independently
  • Expresses excellent follow-through
  • 3-5 years of project management and coordination experience (including internships)

Specific Skills

  • Attention to detail
  • Great oral and written skills
  • Strong customer services skills and an understanding of the importance of Client relations
  • The ability to maintain a successful Client portfolio
  • Knowledge of pertinent Microsoft Office and Google programs
  • The aptitude to learn web-based programs that Quire utilizes (Quire App, Flow, Freshdesk, LiveChat, Slack, Jira)
  • Demonstrated experience managing project workflows and shared files/data
  • The ability to prioritize projects based on assignment dates and projected workload to ensure that deadlines are successfully met

Personal Characteristics

  • Team player
  • Multi-tasking abilities
  • Innovative thinker, outgoing, understanding, good listener, results-oriented
  • The ability to work independently and, at times, without direction or supervision
  • Exhibits personal accountability
  • Maintains a positive attitude and can-do mentality
  • Is flexible in switching tasks and responsibilities
  • Presents a desire to grow professionally and take proactive measures to pursue training or attend conferences that will assist in professional growth
  • Adaptable, with strong problem-solving skills
  • Willingness to pitch in and assist where needed

Education

  • Minimum of a Bachelor’s Degree (e.g., Communications, Marketing, or related field)

Salary

  • $50,000-70,000 DOE

Benefits

  • Remote work
  • Competitive salary
  • Full benefits (health/vision/dental)
  • Paid sick and vacation leave
  • 401k (3% of total compensation), and 
  • Quarterly performance bonuses.

Want to Apply?

If you believe you have the skills and work ethic we are looking for and want to contribute in meaningful ways, we’d love to hear from you!

Front End Developer

Founded in 2010, Quire has changed the way technical reports are written. We are looking for a Front End Developer to Join our Growing Company!

Quire (openquire.com) is a cloud-based, technical report-writing platform built to disrupt and replace other conventional applications, such as MS Word and Excel. By providing a toolkit of building blocks to reconstruct reports, Quire optimizes writing, reviewing and delivery processes, all while ensuring the highest levels of accuracy and consistency. Our technical consulting clients indicate Quire cuts their report writing time by 25-40%. Additionally, Quire reports are accessed from anywhere, working seamlessly with client’s internal systems, providing for collaborative editing, workflow tracking, mobile data collection, and big data capabilities.

We are continually adding new features, integrations, and applications!

Headquartered in the Philadelphia metro area of Doylestown, PA, we have achieved our success by building a collaborative team of creative, talented people located in Doylestown, Albany (NY), Austin (TX), Concord (NH), Park City (UT), Phoenix (AZ), and San Jose (CA). We are committed to the continual improvement of our products, extraordinary customer satisfaction, and to fostering an innovative, life-friendly work environment.

Position Overview

We are adding a Front End Developer to work with our design, development, support, and product management team. Our developers apply their knowledge and skills to build efficient and maintainable solutions to address client needs and create innovative enhancements, which are regularly deployed to our cloud infrastructure. At Quire, we employ an iterative development approach, always looking to improve the experience our customers receive when they engage with our platform.

As a Quire Front End Developer, you will spend time heads-down in Javascript or cranking out some CSS. We are seeking someone with a solid understanding of the complete request/response loop to bring that unique perspective on where problems can arise. In this role, you may be given some shiny new feature to build, or you may get an interesting issue that will challenge your styling and debugging techniques! As part of building a platform, you will need to add to our ever-growing library of UI features per client demands. We are looking for someone who is:

  • Self-motivated and who desires to work as part of a team to build engaging experiences for our clients Able to provide and receive feedback during the design, development, test, and review processes
  • Able to understand and communicate what areas of the system are impacted by proposed changes
  • Able to dig deep when investigating a problem, new technology or solution, while knowing when to ask for help

General Duties

You will use Git every day and must be familiar with its basic set of commands and understand branches and the value of “commit and push”. In this role you should take the initiative to not only share your current knowledge but also stay informed of innovation in the software development field–learning different ways of solving problems and sharing those ideas with the team.

The ideal candidate would be a good learner. In this role, the ability to learn new things effectively and research is essential.

Front End Experience

You must be able to write Javascript code to power our application in the browser; the ideal candidate would be familiar with the following:

  • Pushing and fetching data asynchronously
  • Javascript Objects, including the prototype chain
  • SCSS Manipulation
  • Anonymous functions and closures
  • DOM manipulation and event handling
  • Data attributes
  • Selecting elements via CSS Notation
  • Debugging / Testing frameworks
  • Performance Analysis Techniques
  • ES6 supported features
  • 3rd party Javascript libraries, including CKEditor and c3

Back End Experience

You will be working closely with back end developers in a cloud environment. Although the role is front end, having basic knowledge about the back end of the app would be ideal. A competitive candidate would have some basic familiarity with at least one of the following:

  • On the server side you will find Ruby…lots of Ruby. You should be able to use the Rails framework for handling all browser and API requests.
  • Our data is stored in AWS Aurora; you should know SQL and have a basic understanding of how to analyze and optimize query performance.
  • We also use Redis for caching lots of data and expensive computations. You should have some knowledge of key/value stores.
  • Quire performs a lot of work asynchronously using Sidekiq and Amazon SQS. You should have experience with and knowledge of distributed systems and message queues to work.

Candidate Requirements

  • Bachelor’s degree (business or computer science) or equivalent military experience
  • 3 – 5 years minimum experience developing and maintaining front end applications
  • Excellent communication skills—written, oral, and listening
  • Strong time management and organizational skills

Education

  • Minimum of a Bachelor’s Degree (e.g., Communications, Marketing, or related field)

Salary

  • $85,000 to $115,000

To the successful candidate we offer

  • Competitive Salary – based on experience
  • Performance Bonus Program
  • Medical, Dental, and Vision Insurance options
  • 401(k) Contribution upon qualification
  • Paid vacation and sick time
  • Professional development and training
  • Casual and flexible work environment

Want to Apply?

If you believe you have the skills and work ethic we are looking for and want to contribute in meaningful ways, we’d love to hear from you!

QUIRE VALUES WE STRIVE FOR

Innovation

Constantly innovate and challenge the status quo.

Impact

Leave our customers better than we found them.

Partnership

Becoming integral to our customers’ workflow and profitability, so we are invited to stay forever.

Intuitiveness

Build toward a thoughtful customer experience - a moment spent in confusion is a moment lost.

Collaboration

The best idea wins. Collaborate to create a winning solution that considers the best interests of our Customer, Users and Quire.

Initiative

Speak up, seek feedback and constantly explore new ideas.

Enjoyment

Enjoy what we do, why we do it, and who we work with - it shows.

Insights

Provide unique perspectives that inspire our Customers to do their work better.

Attentiveness

Respond quickly, even if just to say, “I hear you”.